Privacy Policy

Foreword

Neuron IoT is a product offered by Neuron (“we”). When you use our services, we may collect and use your relevant information. We hope to use this Privacy Policy to explain to you how we collect, use, store and share this information when using our services, and how we provide you with access, update, control and protection of this information. This "Privacy Policy" is closely related to the Neuron IoT services you use. I hope you read it carefully and, if necessary, make the choices you deem appropriate in accordance with the guidelines of this Privacy Policy. For the relevant technical terms involved in this Privacy Policy, we try to use concise and clear expressions and provide links to further explanations for your understanding.

By using or continuing to use our services, you agree to our collection, use, storage and sharing of your relevant information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or related matters, please contact us.

1. Information we collect

When we or our third-party partners provide services, we may collect, store and use the following information about you. If you do not provide relevant information, you may not be able to register as our user or enjoy certain services we provide. We use the remote notification push service of the third-party Jiguang platform. The process and instructions for collecting information are provided in the remote notification module below

• Personal information, when you register an account or use our services, you provide us with relevant personal information, such as nickname, company name, phone number, email address, etc., this information is collected In addition to being able to see it yourself, team members working on the same project with you can also see your information. We will share user information with members working on the same project to facilitate collaboration in business processes.
• Photo information, when you turn on the photo function and use our related services, we provide you with the function of uploading photos to the server or storing photos locally so that you can record and use the generated data; you can stop the service by turning off the shooting function.
• Notification information, when you turn on the notification push function and use the related services we provide, we will push the relevant business data in the usage scenario to you so that you can understand the latest business data. Progress; You can stop the service by turning off push notifications. Integrated Aurora notification push notification to users, the content is as follows: Jiguang Push SDK Third-party entity: Shenzhen Hexunhuagu Information Technology Co., Ltd. SDK purpose: Provide information push services to APP users Types of Personal Information Collected: Device parameters and system information (device type, device model, system version, and related hardware information): used to identify the user's device type, device model, system version, etc., to ensure accurate delivery of messages; Device identifier (IMEI, IDFA, Android ID, GID, MAC, OAID, VAID, AAID, IMSI, MEID, UAID, hardware serial number information, ICCID, SIM information): used to identify unique users and ensure accurate delivery of push notifications and accurate statistics of push information; Network information (IP address, WiFi information, base station information, DNS address, DHCP address, SSID, BSSID) and location information (latitude and longitude): used to optimize the network connection request between the SDK and Aurora server to ensure the stability and continuity of the service. At the same time, the regional push function is implemented; Application list information (application crash information, notification switch status, APP application list and active status, APP application page information, APP function event related information): When a device has multiple APP push links active at the same time, we use the merge chain Link technology is randomly combined into one link to achieve the purpose of saving power and traffic for users. Data processing method: through de-identification, encrypted transmission and other security methods Aurora official website link: < a href="https://www.jiguang.cn/push"> Jiguang privacy policy link: < a href="https://www.jiguang.cn/license/privacy">

2. Information storage

• We will store your information in a secure manner, including local storage (such as using APP for data caching), databases and server logs.
• Generally, we will only store your personal information for the time required to achieve the purpose of the service or under the conditions specified by laws and regulations.

• We will store user personal information collected in China in China in accordance with laws and regulations.
• We do not currently transfer or store your personal information across borders. If there is a need for cross-border transmission or storage in the future, we will inform you of the purpose, receiver, security measures and security risks of the information, and obtain your consent.

• When our products or services cease to operate, we will notify you by means of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period of time, unless otherwise stipulated by laws and regulations.

3. Information Security

We use a variety of security technologies and procedures to protect information from loss, misuse, unauthorized access or disclosure. For example, in some services, we use encryption technology (such as SSL) to protect the personal information you provide. But please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. You need to understand that the systems and communications networks you use to access our Services may experience problems due to factors beyond our control.

4. How we use information

We may use information collected in the course of providing services to you for the following purposes:

• to provide services to you;
• When we provide services, for identity verification, customer service, security protection, fraud detection, archiving and backup purposes to ensure the safety of the products and services we provide to you;
• Help us design new services and improve existing ones;
• enabling us to better understand how you access and use our services so that we can respond to your individual needs in a targeted manner, such as language settings, location settings, personalized help services and instructions, or send you and others People provide help and users respond in other ways;
• Software certification or software upgrade management;
• To enable you to participate in surveys about our products and services.

5. Information sharing

At present, we will not actively share or transfer your personal information to third parties. If there is other sharing or transfer of your personal information or you need us to share or transfer your personal information to a third party, we will directly or confirm that the third party has obtained your express consent to the above behavior.

We do not share personally identifiable information (such as your name or email address) with our partners unless you expressly authorize it to do so.

We do not publicly disclose the personal information we collect. If public disclosure is required, we will inform you of the purpose of public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your express consent.

With the continuous development of our business, we may conduct mergers, acquisitions, asset transfers and other transactions, we will inform you of the relevant situation, and the controller will continue to protect your personal data in accordance with laws and regulations and requirements not lower than this "Privacy Policy" personal information.

In addition, according to relevant laws and regulations and national standards, we may share, transfer, and publicly disclose personal information in the following situations without your prior authorization and consent:

• Directly related to national security and national defense security;
• Directly related to public safety, public health, and major public interests;
• Directly related to criminal investigation, prosecution, trial and execution of judgment;
• In order to protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the individual's consent;
• Personal information subjects disclose personal information to the public on their own initiative;
• Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.

6. Your rights

When you use our services, we may provide you with corresponding operation settings based on the specific circumstances of the product so that you can query, delete, correct or withdraw your relevant personal information. You can refer to the corresponding specific guidelines. In addition, we have also established a complaint reporting channel, and your opinions will be handled promptly. If you are unable to exercise your personal information subject rights through the above channels and methods, you can submit your request through the contact information provided in this Privacy Policy, and we will provide feedback in accordance with laws and regulations.

When you decide not to use our products or services any more, you can apply to cancel your account. After canceling the account, we will delete or anonymize your personal information unless otherwise provided by laws and regulations.

7. Change

We may amend the terms of this Privacy Policy from time to time. When changes occur, we will remind you of the new Privacy Policy when the version is updated and explain the effective date to you. Please read the changed Privacy Policy carefully. If you continue to use our services, you agree that we will process your personal information in accordance with the updated Privacy Policy.

8. Protection of minors

Our services are intended for adults. If minors want to download and use it, it is recommended to seek the consent and guidance of their parents or guardians before submitting personal information.